Frequently Asked Questions
Everything you need to know about shopping at Hadley Designs Prek.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to start your request.
How do I determine the right size for my child?
Each product page features a detailed size guide. We recommend measuring your child and comparing those dimensions to our chart as our styles are designed for a true-to-size fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your fabrics safe for sensitive skin?
Yes, we prioritize high-quality, breathable fabrics such as organic cotton and soft blends to ensure maximum comfort and safety for your little ones.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.